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I plan to visit Tozando and want to pick up my order. Tell me how?
When checking out the shopping cart, please choose "in-store pick up" in the shipping and write your visiting day in Order Comments box. We will get back to you then for more details.
I Plan To Visit Tozando And Want To Pick Up My Order. Tell Me How?
When checking out the shopping cart, please change the country to Japan and the option "in-store pick up" will be available. In the shipping and write your visiting day and the store you would like to
I would like to visit your store. How do I get there?
Tozando currently has a total of four branch stores, three in Kyoto and one in Tokyo. In Kyoto, the Nishijin Store, Shogoin Store and Kyoto Budogu Store, and in Tokyo the Tokyo Showroom. Please se
Is it possible to pick up a product directly in store on a visit to Japan to avoid customs?
Of course, you can always choose to pick up your product at our store, just select the ""In store pick up"" option when you are selecting shipping method and leave a note on the ""order notes"" on the
How similar are your Iaito to Shinken?
We strive to make our Iaito as close to Shinken as possible. The main differences are the material used and the making of the blade. Shinken blades are made of steel and crafted the same way as they w
How do I check the status of my order?
To check the status of your order online, visit: https://www.tozandoshop.com/orders.asp
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain oth
Can I pickup my order in your store?
Yes. Simply choose "In-Store Pickup"" in the shipping method field when checking out your order and you can pick up your order at any of our stores. Please note that we do not always have all prod
How Do I Check The Status Of My Order or the estimated shipping date?
To check the status of your order/estimated shipping date or other comments we left for you online, visit: https://www.tozandoshop.com/orders.asp