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How do I opt for in-store pickup when purchasing an item?
At checkout, enter an address, click "show shipping options," and in-store pickup should be selectable.
Can I pickup my order in your store?
Yes. Simply choose "In-Store Pickup"" in the shipping method field when checking out your order and you can pick up your order at any of our stores. Please note that we do not always have all prod
I would like to visit your store. How do I get there?
Tozando currently has a total of four branch stores, three in Kyoto and one in Tokyo. In Kyoto, the Nishijin Store, Shogoin Store and Kyoto Budogu Store, and in Tokyo the Tokyo Showroom. Please se
Is it possible to buy a Hakama and pick it up in the store in Kyoto ?
We do offer in-store pick up as an option, so if you are interested in our range of Hakama then it is perfectly possible for you to place an order online then retrieve your goods from any of our shops
Is it possible to pick up a product directly in store on a visit to Japan to avoid customs?
Of course, you can always choose to pick up your product at our store, just select the ""In store pick up"" option when you are selecting shipping method and leave a note on the ""order notes"" on the
Do you offer immediate embroidery on in-store pickup orders?
Unfortunately due to high demand and orders waiting, we cannot provide immediate embroidery.
Is it possible to try the iaitos directly in the physical Japanese stores?
It is possible to try them in Kyoto ""Shogoin"" shop but not in Tokyo as they do not have iaitos in stock.
Are there many more iaito and iaido material at the store in Kyoto than in Tokyo?
We have far more iaito on display in our Kyoto shops than in Tokyo.
I plan to visit Tozando and want to pick up my order. Tell me how?
When checking out the shopping cart, please choose "in-store pick up" in the shipping and write your visiting day in Order Comments box. We will get back to you then for more details.
Where are your physical shops located?
We have shops in both Kyoto and Tokyo. Here are the addresses for your reference: Tozando Nishijin Store Kyoto TOZANDO Co. LTD, Shinhakusuimaru-cho 451-1 Kamigyo-ku, Kyoto City, 602-8205, Japan
I Plan To Visit Tozando And Want To Pick Up My Order. Tell Me How?
When checking out the shopping cart, please change the country to Japan and the option "in-store pick up" will be available. In the shipping and write your visiting day and the store you would like to
What are the benefits of the partnership program?
There are 4 levels of partnerships for Dojo at Tozando, starting at Shodan, then developing into 2 Dan, 3 Dan and 4 Dan. The advantages of the different levels are the following: Shodan: 5% of dis
What are you located at?
Tozando Stores Open Hours/Address Tozando Nishijin Store Store Hours: 9:00 am till 6:00 pm everyday of the week. Location: Shinhakusuimaru-cho 451-1 , Kamigyo-ku, Kyoto City, 602