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My order is still processing. Can I check on the status and add additional items if it has not yet shipped?
Yes, we can provide order status upon request and add additional items to orders that are still processing.
I accidentally closed the window during the ordering process, and sent my payment separately. Can I confirm you received my payment for the order?
Yes, we can confirm whether or not your order was successfully received.
Has my order been processed even though I haven't paid for it yet?
We are unable to begin work on orders that we haven't received some sort of payment for. If you are paying after making the order via a system like PayPal make sure to check your emails thoroughly for
I accidentally closed the window during the ordering process, and sent my payment separately. Can I confirm you received my payment for the order?
Please contact us to confirm if your order was successfully received.
It's been a while since I originally placed my order, but the status still says "processing." Why?
The “processing” status could mean a lot of different things, for example, it could mean that we are processing or have processed your order and it’s under production or that we are preparing your ord
When will my order ship and what are the shipping charges?
We process your order within 24 hours of it being made and once that is done we aim to ship most items with 3 to 5 days of the order. However this can vary depending on the item and availability of s