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What bokken do you recommend for contact training?
Regarding your question, if you intend to use the bokken for contact training, we would recommend that you use bokken made from Red or White Oak. The denser and more solid the better, so White Oak is
What is IBB Mengane?
IBB stands for "ideal best balance" and refers to a particualr type of Mengane which has been specially balanced to give the best feel. Essentially the center of balance for an IBB Mengane is set 7 mm
Can I request adjustments to an iaito after I place an order? Would there be any difference in cost?
It is possible to make adjustments to an iaito after an order has been made. However please bear in mind that some elements cannot be changed as the order progresses. Some adjustments will increase th
I don't have a credit card. What other payment methods do you accept?
We can accept a Wire Transfer payment if your total order is for a value of 50,000JPY or more. If your total order is below 50,000JPY, you may pay by International Postal Money Order (IPMO), which you
What are my payment options?
We accept several different forms of payment for orders. First is payment by credit card - we accept Visa, Master Card and American Express. Next, we accept payment via International Postal Money Orde
What are my payment options?
Tozando can accept payment from international customers with the following methods: Credit Card: We accept payment via VISA, MasterCar and American Express credit cards for international customers
Does Bogu Armor Set comes with a men and do himo?"
Yes, all of our bogu sets come with Men and Do himo and men and do chichikawa. (Kanto musubi)
I would like to buy a Men-nari, what are the different sizes?
If your shinai is a 37 or longer choose the L size Men-nari (weight:630g lenght:70cm). If your shinai is shorter than 37 choose the S size Men-nari (weight:580g lenght:62cm).
About the kendo bogu set, why is the men’s size is only Around-the-chin? What about Around the forehead and height of eyeline?
We only ask for one measurement because this set is made using standard dimension in mind, we found that having only Around--the-chin size suit most people very well. If you are afraid of size mistak
Can I request adjustments to iaito after I place an order? Would there be any difference in cost?
Yes, it is possible to request adjustments after you place an order, but please note that some adjustments may require additional cost.
I Accidentally Closed The Window During The Ordering Process, And Sent My Payment Separately. Can I Confirm You Received My Payment For The Order?
In case you have make the payment after accidentally closing the window, please contact us with the payment information and we will check, and update your order.
Can I Request Adjustments To An Iaito After I Place An Order? Would There Be Any Difference In Cost?
It is possible to make adjustments to an iaito up to 5 business days after an order has been made. However please bear in mind that some elements cannot be changed as the order progresses. Some adjust
What Are My Payment Options?
Tozando can accept payment from international customers with the following methods: Credit Card: We accept payment via VISA, MasterCar and American Express credit cards for international c
Can I Pay By Western Union/ Bitcoin or any other payment method that is not listed on the website?
We cannot accept payments via Western Union. They no longer have a branch in Kyoto that can process the payments. Also any payment method except the ones mentioned in our website will not be accepted
Can I pay by cash?
You can make payment for your order in cash and in the currency of your choosing. Simply send it to us by recorded mail to the address below. However, this is done at your own risk and we are NOT resp
What freight company are you using for shipments?
You can select one between UPS and EMS. UPS normally takes 2-4 business days, and EMS 3-5 days.
I accidentally closed the window during the ordering process, and sent my payment separately. Can I confirm you received my payment for the order?
Yes, we can confirm whether or not your order was successfully received.
Can you provide further product details such as measurements prior to ordering?
Yes, please contact us if you need more information on an item that isn't listed.
An item is missing from my shipment.
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays yo
I'm looking for an excellent Iaito, any recommendations?
Here are two fantastic Iaito: Suzaku Custom: http://www.tozandoshop.com/Tozando-SUZAKU-Custom-Workshop-Iaito-p/000-it999.htm Tozando Custom: http://www.tozandoshop.com/TOZANDO-Custom-made-Iaito-Swor