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Will I be responsible for any customs fees or import taxes?
Regarding the customs fee or import taxes, these depend on the laws of the country you reside in. As we are a company based in Japan, we do not know the specifics of the import laws or tax rates in ot
Is there anything you can do to help lower the high customs import taxes?
We understand your request as many of our customers are complaining about the high import taxes charged by the customs in their country. We have no official policy regarding this matter as it would be
Do I need a license to import Iaito sword to my country?
Because the Iaito sword is declared as an imitation sword, no license is needed in most countries. However, UK customers need to obtain a certificate from the British Kendo Association due to the UK's
Do I Need A License To Import Iaito Sword To My Country?
Because the Iaito sword is declared as an imitation sword, no license is needed in most countries. However, UK customers need to obtain a certificate from the British Kendo Association due to the UK's
Why is the distance between bogu stitching important?
The narrower the space between the stitches, the thinner the core material becomes, and some shock absorption is lost. However, if you increase the stitch intervals, the thickness remains and shock ab
Is the wood for your bokken and jo imported, or sourced domestically?
All the wood for our bokken, jo bo and other weapons are sourced locally in Kyushu.
Can you give me a tax estimate for shipping to my country?
The value of import tax or customs duty is always decided by your country's customs office, so please contact them directly.
I have already made the payment for my order but was required to pay duty and tax upon arrival of the order. Why do I have to pay for them?
All item you buy from a foreign country are subject to taxation, that is, duties and taxes are paid by the recipient when importing any good from a foreign country.
Do I Have To Pay Duties And Taxes?
Duties and taxes are paid by the recipient when necessary. The rates depends on the legislation of the country where the order is shipped to; thus, please contact the competent authority for more info
What are the additional fees and wait time for orders to the Ukraine?
Shipping to Ukraine takes 7 to 10 days, and additional fees include customs duty and/or import taxes.
I haven't received the item I ordered. Are there special shipping restrictions for Russia?
The reason why your parcel was not delivered is because you did not or could not provide the Russian customs with the necessary documents. To import an Iaito to Russia, you need to receive an authoriz
How should I wash my dyed hakama?
We always recommend our customers to wash their hakama by hand, as washing in the washing machine causes damage and excessive shrinkage to the fabric. The proper hand-washing technique for Hakama woul
Will I have to pay customs fees for international shipping?
Regarding customs fees, most countries require any parcel that arrives to go through customs and, depending on the declared value, the receiver will have to pay import taxes. Even though we try to avo
Do you have a US returns address?
We do have a domestic returns address for the US to make it mroe conveneient for our US customers. Please fill out a Return Merchandise Authorization Form .If you are a US resident and we will send y
I'm looking for an excellent Iaito, any recommendations?
Here are two fantastic Iaito: Suzaku Custom: http://www.tozandoshop.com/Tozando-SUZAKU-Custom-Workshop-Iaito-p/000-it999.htm Tozando Custom: http://www.tozandoshop.com/TOZANDO-Custom-made-Iaito-Swor
I'm not sure of what Hakama to choose for Aikido what do you recommend?
For hot training sessions we would recommend these synthetic Bioclean Hakama(can be used in winter too) They use natural anti-bacterial fibres to help keep them clean, dry quickly and also feature al
I Have Already Made The Payment For My Order But Was Required To Pay Duty And Tax Upon Arrival Of The Order. Why Do I Have To Pay For Them?
All item you buy from a foreign country are subject to taxation, that is, duties and taxes are paid by the recipient when importing any good from a foreign country. In case your item was marked tax f
Can You Give Me A Tax Estimate For Shipping To My Country?
The value of import tax or customs duty is always decided by your country's customs office, so please contact them directly.