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I plan to visit Tozando and want to pick up my order. Tell me how?
When checking out the shopping cart, please choose "in-store pick up" in the shipping and write your visiting day in Order Comments box. We will get back to you then for more details.
Do you ship to my country?
Yes, we ship to your country and most other countries in the world. If your country can be found in the "country" list when inputting your shipping information on the shopping cart page, then ther
How Do I Use A Coupon Code?
After adding items to your cart, click the " View Cart " link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
Can you make Iaito with two Mekugi?
If you would like two mekugi you may specify so in the Order Comments box when checking out at the shopping cart. There is no additional cost required.
How much is the shipping?
You can instantly calculate the price of shipping to your country by simply placing an item in your shopping cart.
How accurate are your international currency conversion prices?
Regarding your question, prices listed in foreign currencies on our website are just for reference. Hence the note "for guidance only" under the list where you can change currencies. That said, we upd
How much are my shipping costs?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and
What is the shipping fee for my country?
We know that our customers are concerned about the shipping fee for their respective country. As you might know, Tozando is mainly using UPS , DHL and EMS for shipping and of course, we can provide o
Do you ship to my country?
We ship internationally to almost every country in the world with very few exceptions. If your country can be found in the "country" list when inputting your shipping information on the shopping cart
When will my order ship and what are the shipping charges?
We process your order within 24 hours of it being made and once that is done we aim to ship most items with 3 to 5 days of the order. However this can vary depending on the item and availability of s
How do I use a coupon code?
After adding items to your cart, click the " View Cart " link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and
What’s the shipping fee for my country?
We know that our customers are concerned about the shipping fee for their respective country. As you might know, Tozando is mainly using UPS, DHL and EMS for shipping and of course, we can provide
When will my order ship and what are my shipping charges?
Shipping fees are based on the total weight of packages we ship to you and are automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the C
What are my payment options?
Tozando can accept payment from international customers with the following methods: Credit Card: We accept payment via VISA, MasterCar and American Express credit cards for international customers
How do I use a coupon?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
What is an IBB Safety Guard?
IBB Safety Guard is a removable throat protector that follows your every single head movement that will protect your throat from shock to the thyroid cartilage and injury to the carotid artery, when r
I Plan To Visit Tozando And Want To Pick Up My Order. Tell Me How?
When checking out the shopping cart, please change the country to Japan and the option "in-store pick up" will be available. In the shipping and write your visiting day and the store you would like to
What Are My Payment Options?
Tozando can accept payment from international customers with the following methods: Credit Card: We accept payment via VISA, MasterCar and American Express credit cards for international c
How Much Is My Shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and