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Which shipping company do you use?
Last Updated: 2018-07-27
Tozando mainly uses the following shipping companies, when shipping orders internationally:

UPS(normally takes 2-4 business days)
DHL(normally takes around 3-5 business days)
EMS(takes around 3-5 business days)
Please note that due to technical limitations (size or weight of parcel), we might not be able to ship some items via the selected company.

In addition, please note that depending on partnership agreements between package delivery companies in your country, your parcel's final delivery might be handled by a different local company.

Also please note that UPS and DHL can not be used to ship to APO/FPO or any other P.O. Box addresses because private couriers have to deliver the parcels to a residential address and be signed by the recipient. For APO/FPO and other P.O. Box addresses, only EMS can be used for shipping.

Finally, keep in mind that Tozando reserves the right to change the shipping method for any order containing a ""Free Shipping"" item without prior notice.

If you have to use a certain shipping company, please feel free to consult our customer service.

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