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When will my order ship and what are the shipping charges?
Last Updated: 2018-07-24
We process your order within 24 hours of it being made and once that is done we aim to ship most items with 3 to 5 days of the order. However this can vary depending on the item and availability of stock. To help with this we always provide you with an estimated shipping date when processing your order. Please bear in mind we cannot begin working on an order until payment has been made so this can delay the shipping process.

Shipping fees are based on the total weight of packages we ship to you and are automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. You can confirm the final price on the page before the final confirmation and checkout of your order.

If paying by the credit card, the payment will in general appear on the credit card bill within 10 business days.

Upon the payment confirmation, your order is immediately processed. Some items require particular time for the production. You will usually be able to confirm your "Estimated Shipping Date" through the Order Status page on your account page within 1 business day.
Once the order is shipped, you will also receive a e-mail with the tracking information for your parcel.


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