Home > Your opinion matters

Your opinion matters

Providing high quality products and good customer service is our most important goals. Your concerns and comments mean a lot to us.

If we are not meeting your needs, please let us know how we could do better. If we are doing our job well, we would like to hear that also. If you happen to have a few minutes over, please do let us know what you think about us, our store and our products!

Thank you for taking our survey and sharing your ideas with us.

Please note Tozando's staff will be away for the national Obon Holiday between the 11th and 16th of August. We will be unable to answer any queries, process orders or make any shipments during this time. We apologise for any inconvenience this may cause. You may still make orders in this time and they will be picked up and processed on the 17th of August. We thank you kindly for your cooperation in advance.