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What is IBB Mengane?
IBB stands for "ideal best balance" and refers to a particualr type of Mengane which has been specially balanced to give the best feel. Essentially the center of balance for an IBB Mengane is set 7 mm
Can I pay in cash?
You can make payment for your order in Cash, in the currency of your choosing. Simply send it to us by recorded mail to the address below. However, this is done at your own risk and we are NOT respons
What freight company are you using for shipment?
You can select one between UPS and EMS. UPS normally takes 2-4 business days, and EMS 3-5 days.
Do I need a license to import Iaito sword to my country?
Because the Iaito sword is declared as an imiation sword, no license is needed in many countries. However, the UK customer need to obtain the certificate from BKA due to the UK's law.
Do you ship to US Army Bases?
Please choose EMS or if you prefer to ship by UPS, write the local address. UPS cannot ship to the APO address of US army bases.
All himo and chichikawa are included in the bogu set?
Yes. Men and Do himo, Tenugui towel, and Chichikawa are all included in the bogu set.
I would like a bokken engraved with my name. How can I order?
We provide engraving option for bokken. It is charged 150 JPN per syllable and two colors of balck and red available. If you leave order comments when filling in the order form, we will revise your in
My order has been sitting at processing since a while now. Is it in progress or is there an issue?
Our order system doesn't have many status. It is limited to "Awaiting Payment", "Pending", Processing" and "Shipped". Processing simply means that your order is being taken care of.
I plan to visit Tozando and want to pick up my order. Tell me how?
When checking out the shopping cart, please choose "in-store pick up" in the shipping and write your visiting day in Order Comments box. We will get back to you then for more details.
Can I pay by Western Union?
Western Union no longer have a collection branch in Kyoto, and the minimum withdrawal limit in Japan is 800,000 JPY. Therefore we are unable to accept payment by Western Union.
What is Bou-zashi or Bo-zashi?
Bou-zashi or Bo-zashi is the term applied to stitching which continues in a straight line. As teh stitching of hand-stitched Bogu is generally done in straigth ines by default, the term, Bou-zashi or
What is Naname-zashi?
Naname-zashi is the term used for stitching which is applied in a diagonal direction. It is used in several areas of Bogu construction; however, it is most commonly seen on the Mendare or a as a part
How long UPS and EMS take to deliver?
UPS normally takes 2-4 business days from Japan to your place. And EMS takes 4-7 business days. Although there is a chance a delay is caused by customs office's inspection.
Do you deliver to P.O. Box?
Only EMS does. Please select EMS for shipping method when filling in the order form.
What is Gunome-zashi?
Gunome-zashi is a method of stitching which involves an additional row of stitching being inserted between the standard width rows. Further the additional stitches are placed at alternate intervals to
Is the "Seersucker Aikido Gi jacket" also suitbale as a Karate Gi?
We are afraid that even our lightest Aikido Gi "Seersucker Aikido Gi jacket" would be slightly thick or heavy for Karate practice. Also we recommend you to check with your dojo if there is any chance
My bokken split on the edge. Is there any way I can repair?
First of all we recommend to keep a bokken in the cool and not severly dry or damp place. And if it is a slight split, you can just sandpaper the edge until the surface becomes smooth. However it won'
When will my order ship?
Soon after placing your order, an Estimated Shipping Date will be assigned and displayed in the order details, this usually takes around 24 hours, as we have to check our stock levels. Please note, th
What if I need to return something?
If you need to return something to us we will need to know the reason why. If you are sent the wrong item or a product is deemed to be defective we will cover the cost of the return shipping and the s