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All himo and chichikawa are included in the bogu set?
Yes. Men and Do himo, Tenugui towel, and Chichikawa are all included in the bogu set.
My order has been sitting at processing since a while now. Is it in progress or is there an issue?
Our order system doesn't have many status. It is limited to "Awaiting Payment", "Pending", Processing" and "Shipped". Processing simply means that your order is being taken care of.
Do you ship to US Army Bases?
Please choose EMS or if you prefer to ship by UPS, write the local address. UPS cannot ship to the APO address of US army bases.
My country is not listed in the shipping option.
That is no problem, we can still process an order for you, however, you will need to place your order by email. Simply email us, using the form below including the details of the product you would lik
How much is the shipping?
You can instantly calculate the price of shipping to your country by simply placing an item in your shopping cart!
What if I need to return something?
If you need to return something to us we will need to know the reason why. If you are sent the wrong item or a product is deemed to be defective we will cover the cost of the return shipping and the s
What is Bou-zashi or Bo-zashi?
Bou-zashi or Bo-zashi is the term applied to stitching which continues in a straight line. As teh stitching of hand-stitched Bogu is generally done in straigth ines by default, the term, Bou-zashi or
How do I maintain Iaito sword ?
After each use, clean the blade surface with a soft cloth or a tissue paper by removing dusts, fingerprints and any marks. Wipe the blade upward, one way, starting from the base to avoid any injury.
What is a hand-stitched Kendo Bogu?
With a hand-stitched Kendo Bogu, the needle is passed through the Futon to the reverse side, and ten inserted back through to the surface after a small interval. Then it is passed almost immediately b
What freight company are you using for shipment?
You can select one between UPS and EMS. UPS normally takes 2-4 business days, and EMS 3-5 days.
When will my order ship?
Soon after placing your order, an Estimated Shipping Date will be assigned and displayed in the order details, this usually takes around 24 hours, as we have to check our stock levels. Please note, th
What is Naname-zashi?
Naname-zashi is the term used for stitching which is applied in a diagonal direction. It is used in several areas of Bogu construction; however, it is most commonly seen on the Mendare or a as a part
What is Gunome-zashi?
Gunome-zashi is a method of stitching which involves an additional row of stitching being inserted between the standard width rows. Further the additional stitches are placed at alternate intervals to
Do I need a license to import Iaito sword to my country?
Because the Iaito sword is declared as an imiation sword, no license is needed in many countries. However, the UK customer need to obtain the certificate from BKA due to the UK's law.
I would like to order embroidery but what is Katakana or Kanji? And how can I translate?
Katakana is one of Japanese alphabets mainly used to describe foreign words, such as computer. You can refer to the following website to see the katakana image of your name http://www.japanese-name-tr
How is Yoroi Kote different from normal Kote?
Yoroi Kote is softer and flexible compared to ordinary Kote which make them more suitable when you use straight after the purchase.
Can you translate my name into Kanji?
Our staff are also able to translate your name into Japanese Kanji, this is generally done by selecting Kanji which use the same phonetic sound (Ateji). However, if you wanted to use a particualr set
Can I pay in cash?
You can make payment for your order in Cash, in the currency of your choosing. Simply send it to us by recorded mail to the address below. However, this is done at your own risk and we are NOT respons
What is the difference between a synthetic Do base as Yamato and a bamboo Do base?
The Do base is the solid part of the Do, designed to protect the body from the Shinai strikes. The synthetic Do base is stronger and lighter than its bamboo counterpart; however, it is generally n
I plan to visit Tozando and want to pick up my order. Tell me how?
When checking out the shopping cart, please choose "in-store pick up" in the shipping and write your visiting day in Order Comments box. We will get back to you then for more details.