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I would like to order embroidery but what is Katakana or Kanji? And how can I translate? Katakana is one of Japanese alphabets mainly used to describe foreign words, such as computer. You can refer to the following website to see the katakana image of your name http://www.japanese-name-tr Why does Saki-ire embroidery take a few weeks? Each product with the Saki-ire embroidery is made to order and the production takes approximately two to three weeks. I like to order embroidery but I don't know how to describe my name to Katakana. Please refer to the following website to see the katakana image of your name; http://www.japanese-name-translation.com/ Unless you can request us to convert it by leaving an order message in the order Can you translate my name into Kanji? Our staff are also able to translate your name into Japanese Kanji, this is generally done by selecting Kanji which use the same phonetic sound (Ateji). However, if you wanted to use a particualr set Is it possible to embroider on Pants other than Hakama? Yes. Embroidery on pants is available. Please refer to this webpage. http://www.tozandoshop.com/Name_Embroidery_on_Pants_p/sisyu4.htm What if I need to return something? If you need to return something to us we will need to know the reason why. If you are sent the wrong item or a product is deemed to be defective we will cover the cost of the return shipping and the s What is the return policy? Please inform us prior to returning any merchandise for the return authorization. Any used item cannot be returned and/or exchanged. Any customized orders as follows cannot be returned and/or exchange