Can you translate my name into Kanji? Our staff are also able to translate your name into Japanese Kanji, this is generally done by selecting Kanji which use the same phonetic sound (Ateji). However, if you wanted to use a particualr set
What if I need to return something? If you need to return something to us we will need to know the reason why. If you are sent the wrong item or a product is deemed to be defective we will cover the cost of the return shipping and the s
What is the return policy? Please inform us prior to returning any merchandise for the return authorization. Any used item cannot be returned and/or exchanged. Any customized orders as follows cannot be returned and/or exchange