How long UPS and EMS take to deliver? UPS normally takes 2-4 business days from Japan to your place. And EMS takes 4-7 business days. Although there is a chance a delay is caused by customs office's inspection.
Can you translate my name into Kanji? Our staff are also able to translate your name into Japanese Kanji, this is generally done by selecting Kanji which use the same phonetic sound (Ateji). However, if you wanted to use a particualr set
How do I maintain Iaito sword ? After each use, clean the blade surface with a soft cloth or a tissue paper by removing dusts, fingerprints and any marks. Wipe the blade upward, one way, starting from the base to avoid any injury.
My country is not listed in the shipping option. That is no problem, we can still process an order for you, however, you will need to place your order by email. Simply email us, using the form below including the details of the product you would lik
Do you ship to US Army Bases? Please choose EMS or if you prefer to ship by UPS, write the local address. UPS cannot ship to the APO address of US army bases.
How much is the shipping? You can instantly calculate the price of shipping to your country by simply placing an item in your shopping cart!
What if I need to return something? If you need to return something to us we will need to know the reason why. If you are sent the wrong item or a product is deemed to be defective we will cover the cost of the return shipping and the s
What is the return policy? Please inform us prior to returning any merchandise for the return authorization. Any used item cannot be returned and/or exchanged. Any customized orders as follows cannot be returned and/or exchange