Knowledge Base:  
You are here: Knowledge Base > 2. Service
Can I pickup my order in your store?
Last Updated: 2018-07-27
Yes. Simply choose "In-Store Pickup"" in the shipping method field when checking out your order and you can pick up your order at any of our stores.

Please note that we do not always have all products in-stock at our store, so be sure to check the estimated shipping times and place your order with a good margin before your trip to Japan.

Also please specify which store you will be visiting and when, so that we can prepare your order in time. The followings are stores you can pick your order at:

Tozando Nishijin Store(Kyoto)
Tozando Shogoin Store(Kyoto)
Kyoto Budogu Store(Kyoto)
Tozando/Mitsuboshi Tokyo Showroom(Tokyo)

Was this article helpful?

Comments:
 

Related Articles
 > Can you repair my Kendo Bogu?
 > I am goint to pay by wire transfer. However the total price has increased compared to the day I got my invoice. Should I pay more?
 > I would like to order embroidery but what is Katakana or Kanji? And how can I translate my name into them?
 > I would like a bokken engraved with my name. How can I order this?
 > Can you translate my name into Kanji?
 > I plan to visit Tozando and want to pick up my order. Tell me how?
 > Why does Saki-ire embroidery take a few weeks?
 > Do you provide custom embroidery on Aikido hakama?
 > Can I purchase an additional item after placing an order?
 > Do you offer an internship program?
 > Do you offer an internship program?
 > Do you have a warranty or guarantee for your Kendo Bogu?
 > How do reward points work and how can I use them?
 > How do I change quantities or cancel an item in my order?
 > How do I track my order?
 > How do I create an account?
 > How do I edit my account information?
 > I forgot my password.
 > Does the free shipping apply to my country?
 > What’s the shipping fee for my country?
 > When will my order ship and what are my shipping charges?
 > Privacy Policy
 > Security
 > Can I view the prices on Tozando in my own currency?
 > I have a question on my charges.
 > What are my payment options?
 > How do I use my Reward Points?
 > How do I find a product?
 > How do I navigate the site?
 > How do I use a coupon?
 > How do I contact you?
 > My order is still processing, should I be worried?
 > I Plan To Visit Tozando And Want To Pick Up My Order. Tell Me How?
 > What are you located at?
 > How Do Reward Points Work And How Can I Use Them?
 > How Do I Use My Reward Points?
 > How Do I Navigate The Site?
 > How Do I Edit My Account Information?
 > How Do I Create An Account?
 > How Do I Contact You?
 > Do You Provide Custom Embroidery On My Uniform order?
 > Do You Offer An Internship Program?
 > Can You Translate My Name Into Kanji?
 > Do you keep data of previous embroideries or do I need to send the files every time.