Yes we certainly do. Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
Major credit cards are accepted through WorldPay. We also welcome an international postal money order and wire transfer payment(minimum of \50000 for the wire transfer, please). When paying by the international postal money order, please send it to the following address:
Tozando Co., Ltd. 451-1 Shinhakusuimaru, Kamigyo-ku Kyoto City, 602-8205 Japan
Attention: None of the payment sent by Transfer Union, Money Transfer or similar will be accepted. The International Postal Money Order can be bought only at the Post Office.
When by the wire transfer, please refer to the following if neccessary:
Name of Bank:Bank of Kyoto Branch Office:Head Office Address of Bank:Yakushimae-cho, Karasuma-Dori, Shimogyo-ku, Kyoto City, Japan SWIFT:BOKFJPJZ Type of Account:Ordinary Account Account #:446292 Account Holder:Tozando Kimura Takahiko
Please also make sure to include your order number so that we can confirm your payment quickly. Your order is not shipped until your payment is confirmed.
When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Upon the payment confirmation, your order is immediately processed. Some items require particular time for the production. If paying by the credit card, we will bill your credit card after we complete the shipment.
What is the return policy?
Please inform us prior to returning any merchandise for the return authorization. Any used item cannot be returned and/or exchanged. A made-to-order such as Kendo Bogu equipments, an uniform with your personalized embroidery, any customized order cannot be returned and/or exchanged.