Find quick answers to your questions below...
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
When will my order ship?
I am not happy with my order and would like to return it for an exchange.
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
Pricing and Billing
How much are your prices in my currency?
Do I have to pay duties and taxes?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
I would like to visit your shop. How do I get there?
How do I contact you?
Terms & Conditions
Tachibana Denbei Shoten
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