I submitted my own design and was very impressed by the quality of the rendering. The engraving (I chose black on an Isu deluxe bokken) has extremely well defined edges and even very fine white lines with large black areas were well rendered.
I suspect, if you are using your own file, preparing images well is important. Images should be black & white (no shades of grey), square aspect ratio and you need to consider how they will look when shrunk down to the size of engraving you are ordering.
All in all, a great result and a lovely way to mark your bokken as yours.
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